shipping + returns

we keep things simple.

shipping

orders are prepared within 1–3 business days.

once your order ships, you’ll receive tracking details by email.

delivery timelines vary depending on your location and shipping method selected at checkout.

exchanges

if something doesn’t feel right, you have 30 days from delivery to request an exchange or store credit.

email us to get started.

returns

returns for a full refund are accepted within 15 days of delivery.

items must be unworn, unwashed, and returned with original tags attached.

once received and approved, refunds are issued to your original payment method within 3–5 business days.

need help?

community@hibabes.ca